Certificate Replacement

Request for Academic Transcript/Diploma Certificate

Graduates may request reprints of their Academic Transcript and/or Diploma Certificate.

All alumni requests will be processed within 14 working days from the date of submission/payment.

Please Note:

Only ONE replacement diploma is allowed.
Self-collection is required; items must be collected in person.
You will receive an email notification when your item is ready for collection.
Items must be collected within 3 months from the date of notification.
Uncollected items will be discarded after the collection period.
No refunds will be given for uncollected items.
Please quote your Request Number (e.g., 10026212J-240320114153844) when collecting.
This number can be found on your acknowledgement page.

Please refer to the information below for further details on how to make a request.

Submit your request here.

For further assistance, kindly email exams@np.edu.sg.

Collection of Academic Transcript/Diploma Certificate

All self-collection must be done at:

Self-Service Kiosk @ Ngee Ann Polytechnic, Block 1 Atrium

(Located near the main entrance area)

Self Service Kiosk Operation Hours:

Certification of True Copies

Before visiting the Student Services & Visitors Centre (SSVC) for certification of true copies, please book an appointment here.

When booking, kindly select ASKNP as the attending staff.

Please bring along your NP-issued documents such as:

• Diploma Certificate

• Transcript

• CCA Letters

These documents are required for the certification process.

Request for Co-Curricular Activity (CCA) Transcript

For requests regarding CCA letters, kindly email dept-sdo@np.edu.sg.

Please include your full name, NRIC/FIN, and Student ID in the email for processing.