FAQs

When do I get my enrolment details?

What are the enrolment details about?

What if the enrolment details reaches my mailbox after I left the country? What should the authorized person do on my behalf for enrolment?

I did not check my mailbox for my enrolment details and thus missed the deadline assigned to me to enrol online for my course. What should I do now to enrol for the course?

What if there is a change in my email address?

Where do I download the NP Go! App?

Why do I need to download the NP Go! App on my mobile device?

How do I obtain my login details in the App?

What if I don't have a registered local mobile number with the Polytechnic?

What if my mobile number changes?

Do you accept international mobile number as registered mobile numbers?

I do not have enough space or an appropriate app on my mobile device to download the ‘Acceptance of offer’ letter. What should I do?

How do I begin my enrolment process?

When should I complete my enrolment process?

Where do I complete my enrolment process?

What are my User ID and Password details?

What can I do before the start of the course registration period?

The course registration period has started. What happens next?

What happens after completing my course registration?

How and when can I know if I am successfully enrolled after completing the course registration, making the fee payment and submitting the necessary forms?

Why Does My Enrolment Status Show ‘Pending’ or 'Registered'?

Where can I find more details on the enrolment process?

What if I have missed my course registration period?

What if I can’t complete my enrolment during the period specified?

What are the sections that I have to complete during course registration?

What is required in Course Offer & Acceptance?

What is required in Section 1 – Personal Particulars?

If all my particulars are correct, must I still print out a copy?

What is required in Section 2 - Contact & Mailing Information?

I am an international student and I do not have a local mailing address (in Singapore) yet. What should I enter in the ‘Mailing Address’ section?

What is required in Section 3 – Other Information?

If I have registered for NS, but have not been called up for service yet, which NS Status should I indicate?

I am an international student and am now staying in Singapore. Should I specify the ‘Housing Type’ as my residence in my home country (eg. China) or the one in Singapore?

I am an international student. Should I specify my family income based on my home country’s currency?

What is required in Section 4 – Family Particulars?

My parents are divorced. Can I fill up only one parent's particulars?

One of my parents is deceased. Do I still have to fill up his/her particulars?

My mother is a house-wife. What should I specify her “Occupation” as?

Can my guardian be a foreigner but staying in Singapore?

I am an international student and I have not found a guardian who stays in Singapore yet. What should I fill under the Section “Guardian’s Particulars”?

What does Emergency Contact Person mean?

What is required in Section 5 – SEN & Health Declaration?

What is Pre-Admission Medical Examination?

Must I visit a Doctor for a Medical Examination?

Do Foreign Students Need to Undergo a Medical Examination?

What Happens If My Health Record Shows a Medical Condition?

Do Foreign Students in Certain Courses Need Two Medical Examinations?

What is Pre-Admission Colour Vision Test?

What Should I Do If I Am Diagnosed with Colour Vision Deficiency?

What is required in Section 6 – NIEC(NP) Course Declaration?

What is required in Section 7 - Healthcare Requirement?

What is required in Section 8 - Tuition Grant Eligibility?

What is Tuition Grant? Why must I complete this section?

What if I opt out of the Tuition Grant?

Can I make amendments on this section after submission?

How do I make changes to my course registration or any steps of the enrolment process?

I am currently serving NS & will not ORD till next year. Do I need to enrol online?

I am awaiting my appeal results. Do I need to enrol online?

How do I get my Student Card?

How do I apply for Diploma Student Concession Card?

Which is the amount that I should pay on the Fee Voucher?

How do I pay my fees?

Can I apply for more than one financial assistance scheme for paying my Tuition Fee? Eg. CPF and Tuition Fee Loan.

For the Application for GIRO Deduction form and GIRO Direct Credit Application, can I use my parent's bank account?

If I have applied for financial assistance schemes, do I still need to submit the Application for GIRO Deduction form?

My studies are sponsored by my employer. Do I need to pay the fees now?