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Virtual Staff at Your Service

How can I help you?​

 

Answered Queries.
Day or Night.

With the various AI-enabled chatbots available in Ngee Ann, applying for Early Admissions or finding answers to questions you may have as a potential or current NP student has never been easier!

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One of a Kind Service.
Tireless Guide.

Lost in Ngee Ann? Trying to locate a building, a person or a book? Our friendly service bots are always ready to assist anyone who visits the campus.

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Meticulous Colleague.
Optimal Performer.

Augmented by a virtual workforce, NP staff can focus on higher value work, instead of dealing with repetitive, tedious tasks and processes.

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For Students

Chatbots

AskPoly

Present your queries on courses and admissions for all 5 polys to AskPoly, (a joint-poly chatbot), to get them answered in a jiffy! Say goodbye to irksome searches or long calls!

AskEM

Whether it’s booking a facility, putting up banners or reporting a fault, AskEM offers useful assistance in all areas of facilities management.

AskNP

Discover the Ins and Outs of campus life, student services, library facilities, services & newest offerings, financial assistance and payment with AskNP, our friendly corporate chatbot. On average, AskNP fields 70,000 questions yearly, which translates to about 530 man-days a year!

AskIT

Get instant help to tackle IT problems with AskIT, a conversational bot functioning as an IT service portal for staff and students alike. AskIT has helped shave off 232 hrs (30 days) of work yearly from fellow human colleagues.

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EVA

Meet EVA - our Early Admissions Exercise (EAE) Virtual Assistant. EVA interacts with and guides potential EAE applicants through the application process to NP which include submitting write-ups, taking competency-based tests / profiling tests via this AI-enabled platform.

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For Visitors

Telepresence Service Bots

ROSY

ROSY, a telepresence concierge, is always ready to help provide general information on Ngee Ann to visitors who pop into our Student Services and Visitors Centre at Blk 1!

LISA

A telebot, LISA was first conceived for healthcare purposes. She can be used by caregivers in managing their clients’ daily activities and social interactions.

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For Staff

Robotic Process Automation

HenRy Leo

HenRy, our robotic process automation (RPA) assistant, offers efficient assistance in automating manual work in contract management and has saved NP 17 man-hours monthly.

BArry

BArry, our robotic process automation (RPA) assistant, offers assistance in e-invoicing for the School of Business and Accountancy.

Coco

Coco, our robotic process automation (RPA) assistant, provides assistance in expediting processes for Computer Centre.

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