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What You Will Learn
  • Understand and define what constitutes an issue/crisis
  • Know how to use the methods and tools for crisis communications management on social media
  • Prepare an issues and crisis communication plan for a simulated situation
  • Evaluate the effectiveness of various issues and crisis communications case studies

For more information on course, please click here.

Course Information At A Glance
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Application Period TBC
Course Date TBC
Class Time 9am to 6pm.
Ngee Ann Polytechnic
Assessment/ Award

In-class assessments.
Certificate of Performance will be awarded to participants
who achieve at least 75% attendance and pass assessments.
Course Fees

Full Fee: $449.40

Singaporeans and Permanent Residents: $134.82
Singaporeans qualified for SkillsFuture Mid-Career Enhanced Subsidy: $50.82
Singaporeans and Permanent Residents qualified for Enhanced Training Support for SMEs*: $50.82
Singaporeans qualified for Workfare Training Support (WTS)**: $29.82

*Enter SME in the promo code during course application.
**Enter WTS in the promo code during course application.

Course fee is payable upon acceptance. It is inclusive of 7% GST and subject to review.

For more information on other subsidies, please click   here.

SkillsFuture Credit Eligibility

You may also   join our interest mail​ing list   for updates on future runs.

Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.

Entry Requirements

  • Participants should have work experience, a working knowledge of business English and should be conversant with basic PC skills