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What You Will Learn
  • Understand and define what constitutes an issue/crisis
  • Know how to use the methods and tools for crisis communications management on social media
  • Prepare an issues and crisis communication plan for a simulated situation
  • Evaluate the effectiveness of various issues and crisis communications case studies

For more information on course, please click here.

Course Information At A Glance
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Application Period Please register your interests online
Course Date Please register your interests​ online
Class Time 9am to 6pm.
Ngee Ann Polytechnic
Assessment/ Award

In-class assessments.
Certificate of Performance will be awarded to participants
who achieve at least 75% attendance and pass assessments.
Course Fees

Full Fee: $449.40

Singaporeans and Permanent Residents: $134.82
Singaporeans qualified for SkillsFuture Mid-Career Enhanced Subsidy: $50.82
Singaporeans and Permanent Residents qualified for Enhanced Training Support for SMEs*: $50.82

*Enter SME in the promo code during course application.

Course fee is payable upon acceptance. It is inclusive of 7% GST and subject to review.

For more information on other subsidies, please click here.

SkillsFuture Credit Eligibility

You may also join our interest mailing list for updates on future runs.

Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.

Entry Requirements

  • Participants should have work experience, a working knowledge of business English and should be conversant with basic PC skills