Skip Ribbon Commands
Skip to main content
Sign In
Advance Your Career
NGEE ANN  
Learn More
What you need to know about providing and managing student services, including student care, coaching and mentoring services
NGEE ANN  
Apply Skills
Acquire skills and knowledge to provide and manage student care, mentoring and coaching services. The course introduces you to the student care services landscape; strategies to manage students' behaviour, including challenging behaviours; understanding and knowing how to curate programmes that develop the students' social emotional learning needs; supervisory knowledge to manage a centre that provides student related services that includes coaching and supervision of staff.  
NGEE ANN  
Get Hired
The course is suitable for individuals who are interested or are currently in student related services, including student care, mentoring and coaching services. 
Course Information At A Glance
Course DateOct 2019 
Class Time

8:30am - 12:30pm, Mon, Thur & Fri

*Days shown are tentative and subject to change depending on modules taken.

Application Period 15 Jun - 15 Aug 2019
(Application Outcome: TBC)
Course Fees For more information, please click here.
SkillsFuture Credit Eligible. For more details, please click here.
SkillsFuture Study Award Eligible. For more details, please click here.
Venue Ngee Ann Polytechnic
Assessment(s) Quizzes, Projects, Continuous Assessments and Final Examination


Ngee Ann Polytechnic reserves the right to reschedule/ cancel any programme, modify the fees and amend information without prior notice.

For more information, please clickhere.
For more information, please clickhere.
For more information, please clickhere.
For more information, please clickhere.
For more information, please clickhere.
For more information, please clickhere.
Eligible. For more details, please clickhere.
Eligible. For more details, please clickhere.
Eligible. For more details, please clickhere.
Eligible. For more details, please clickhere.
Eligible. For more details, please clickhere.
Eligible. For more details, please clickhere.

Eligible. For more details, please clickhere.
Quizzes, Projects, Continuous Assessments and Final Examination
Quizzes, Projects, Continuous Assessments and Final Examination
Quizzes, Projects, Continuous Assessments and Final Examination
What You Will Learn
You are required to complete 5 modular certificates within a five-year validity period to be awarded the Diploma qualification.
Introduction to Student Services

You will gain an understanding of the various stages of a child's physical, cognitive, social and emotional development and learn how to apply this knowledge to manage your students' behaviour. You will also be equipped with effective classroom management techniques to provide an orderly and conducive learning environment for your students.

Student Management

You will learn about various developmental issues faced by school-going children (including special needs) and take away basic behavioural strategies to manage these students. You will also learn facilitation skills to conduct and manage group activities as well as communication skills that would enable you to engage in purposeful interactions with your students.

Programme Management

Learn to conceptualize and roll out an effective curriculum, programmes and activities by undertaking a systematic assessment of your students' needs. After which, acquire techniques to evaluate the effectiveness of your programmes for future improvements. You will also gain knowledge how to develop programmes that will enhance your students' social emotional learning.

Centre Management

You will have an overall view of how to run a student service centre, including use of technology, job redesign, legal and ethical considerations, to improve your centre's overall efficiency. You will also understand how to engage and work with community stakeholders to promote the holistic development of your students.

Managing and Leading Staff

As a supervisor or a potential supervisor, you will acquire a range of supervisory skills to manage your staff, including ways to reward, delegate and reward your staff, that will help you to maximise your team's potential. You will also learn how to evaluate your staff's learning and training needs to manage your staff's professional development.

For course synopsis, please click here.

Entry Requirement

Applicants with any of the following qualification are invited to apply for the course:

  • The following GCE 'O' Level grades and with at least 3 years of relevant work experience:
    • English Language (Grade 1-7)
    • Mathematics (Grade 1-6)
    • One other subject (Grade 1-6)

  • NITEC with GPA >= 3.5 with at least 2 years of relevant work experience.

  • Higher NITEC with at least 1 year of relevant work experience.

  • NITEC in Technology or Services with GPA >= 3.5 and with at least 2 years of relevant working experience

  • Higher NITEC in Technology or Services with at least 1 year of relevant working experience

  • Relevant WSQ Diploma qualifications with at least 3 years of relevant working experience and WPLN Level ≥ 6 may be accepted as 'O' level equivalent English Language & Mathematics requirement.  Recognition of prior learning is available for those with (a) At least one year of relevant working experience (b) Endorsed by the centre (c) Sits and pass a pre-enrolment written test or interview by the school. 

Recognition of Prior Learning (RPL)

Recognition of prior learning is available for those with (a) At least one year of relevant working experience (b) Endorsed by the centre (c) Sits and pass a pre-enrolment written test or interview by the school. 

For more information about Recognition of Prior Learning, please click here.