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What You Will Learn
  • Conduct and evaluate fieldwork observations from a user-empathy perspective to gain new insights into user needs 
  • Synthesize fieldwork data to produce actionable problem statements, ideas and potential solutions. 
  • Work on prototyping selected solution.
  • Test, analyse and reiterate solutions

For more information on course and trainer, please click here.

Course Information At A Glance
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Application Period To be advised (Please ​register your interests ​online)
Course Date To be advised (Please register your interests ​online)
Class Time TBC
Ngee Ann Polytechnic
Assessment/ Award

In-class assessments.
A Certificate of Performance will be awarded to participants who achieve at least 75% attendance and pass all required assessment(s).

A Certificate of Participation will be awarded to participants who meet the 75% attendance requirement but did not pass all required assessment(s).
Course Fees

Full course fee: $1,059.30

Singaporeans and Permanent Residents: $317.79
Singaporeans qualified for SkillsFuture Mid-Career Enhanced Subsidy: $119.79
Singaporeans and Permanent Residents qualified for Enhanced Training Support for SMEs*: $119.79
Singaporeans qualified for Workfare Training Support (WTS)**: $70.29

*Enter SME in the promo code during course application.
**Enter WTS in the promo code during course application.

Course fee is payable upon acceptance. It is inclusive of 7% GST and subject to review.

For more information on other subsidies, please click here.

SkillsFuture Credit Eligibility

Ngee Ann Polytechnic reserves the right to reschedule / cancel any programme, modify the fees and amend information without prior notice.

Entry Requirements

  • Applicants should have working proficiency in the English language.