​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​de

Diploma in Applied Mana​gement for the Future Workplace

(Part-time Diploma : 2.5 years duration)

COURSE INFORMATION

Nothing is constant but change, including industries and the workplaces that form their core. As such, new ways of thinking are always in demand to fully meet rising challenges in managing these workplaces well, especially when they have one of the greatest impacts on business performance. Skills-Based Modular Courses (SBMC) are available. Please view the Lesson Plan below showing bite-sized part-time courses for individuals to acquire new skills or deepen relevant skills, without the need to pursue a full diploma. The duration of this part-time Diploma is ​2.5 years.

LEARNING OUTC​OME

Be future-ready for business transformation with this part-time diploma, designed for would-be managers like you who have the experience and the desire to take your career to the next level. You will gain all the advantages from the very first diploma in Singapore that covers extensive generic competencies such as digital literacy, virtual collaboration and people management skills, with a strong focus on the New Economy and how organisations should operate in the disrupted global economy.

LESSONS PLAN​

Certificate in Workplace Communication and Problem-Solving​

Certificate in Workplace Communication and Problem-Solving​

Module: Communicative Competence for Success in the Future Workplace - The future workplace is characterised by the growing prolife​ration of information and the interaction of people and ideas across boundaries. This results in the increasing importance of the ability to communicate effectively across social, cultural and cyberspaces. This module aims to equip students with the communicative confidence required to increase their effectiveness in this Diploma course, as well as in the workplace. They will hone their oral and written communication skills so as to communicate with greater impact in the changing landscape of the future workplace.

Module: Sense making in a Data-driven Era - This module covers the use of numeracy for problem solving and how to make sense of data in this data-driven age. Students will develop the computation skills essential for effective problem solving and analysis using mathematics and data analytical tools. They will be equipped to handle numerical and data reports, develop thinking, reasoning and modelling skills through mathematical approaches in the context of workplace scenarios and related disciplines.

Module: Design Thinking – Transforming Corporate Problem Solving--This module aims to help students discover and hone their innate ability to think creatively and come up with innovative solutions for the workplace. Underpinned by the Design Thinking framework, students will be sensitised to the process of user-centric problem solving. They will be introduced to concepts such as empathy, problem-definition, ideation, prototyping and testing through a practical approach featuring engaging out-of-classroom activities, just-in-time master-classes and a hands-on, “learning by doing" delivery format.

Certificate in Applied Management - Internationalisation and the New Economy

Certificate in Applied Management - Internationalisation and the New Economy

Module: Harnessing the Power of Emerging Technologies - This module equips students to identify the emerging and ever-evolving technologies and understand their impact on daily work, lives and businesses.Students are led through an experiential learning journey in getting to know the various emerging technologies like the Internet of Things (IoT), Robotics, Artificial Intelligence (AI), Big Data, Blockchain Technology, etc. In the process, they will learn to perform simple research on the available technological tools and the possible means of deployment. Using emerging technology as the backbone, the module requires students to use their creativity, critical thinking and collaboration skills to ideate and develop prototypes/solutions to the problems that they have identified.

Module: Contemporary Trends in the Global Economy - This module explores the current issues and events of the global economy that are shaping our future locally and regionally. Some of the most important issues currently, such as global infrastructure and economic development, China's rise to global prominence, the increasing importance of regional economies, and the impacts of protectionism will be examined.The focus will be on understanding the nature of these trends and understanding what individuals, companies and governments are doing to ride them.

Module: Managing New Workforce Diversity - Cultural Intelligence in Action-- Cultural Intelligence (CQ) is the ability to function effectively in a variety of cultural contexts. CQ is a critical capability in today's multi-cultural global business environment. In this module, students will be sensitized to recognize and understand how cultural differences influence behavior.They will gain exposure to the varying perspectives that different cultures have towards work, relationships, time and communication. In addition, they will learn different strategies for adaptation and bridging the gap. The takeaway is the ability to cope with varied organizational environments and a mind-set ready to collaborate with people from diverse backgrounds and cultures.

Certificate in Optimising Teams for the Future Workplace

Certificate in Optimising Teams for the Future Workplace

Module: People Management for the Future Workplace - This module covers essential skills required by leaders in the twenty-first century workplace. These include facilitation skills, negotiation skills, as well as mentoring and coaching skills. To acquire facilitation skills, students will learn how to use participatory facilitative skills throughout the entire facilitation process - from strategic planning work sessions, to leading meetings, generating new ideas, and managing people through difficult work situations. They will also be equipped with facilitation and feedback skills to engage, motivate and inspire staff towards career goals and objectives. In addition, students will learn the basic negotiation styles and approaches, and apply suitable techniques and strategies, for successful negotiation outcomes.

​Module: Project Management for the Future Workplace - In this module, students will be introduced to the concepts and techniques related to project management and team management for the future workplace. Topics will cover planning, scheduling, allocating resources, monitoring and controlling projects They will learn how to use Microsoft Project to manage projects.

Module: Cutting-edge Customer Service – The Art of Business Development and Retention-- This module encourages students to develop a customer-oriented mindset, sensitizing them to the rising expectations of customers in an increasingly competitive marketplace. Participants will develop effective communication and problem solving skills in identifying customer needs, closing deals, maintaining and managing customer relationships. Participants will be equipped with skills to deal with difficult customers, managing expectations, and managing a team of customer service personnel.

Certificate in Digital Literacy for the Future Workplace

Certificate in Digital Literacy for the Future Workplace

Module: Cyber Security in a Technologically Driven Era - This module provides an overview of the various domains of Information Security in the age of technological proliferation. It aims to provide an appreciation of Information Security from an end-to-end perspective. It covers security in 7 domains: data, physical, system, network, software, end-user and organization.

Module: Creative Content Development for the New Marketing Landscape - This module focuses on how content marketing can help brands showcase their philosophy, vision, products and services to drive profitable customer action. Students will learn to craft brand stories through different content types. Students will also learn design and video tools to deliver effective social content to target audiences, including social videos, blogs, infographics, landing pages and user generated content.

Module: Digital Media Fundamentals (Engaging the New Consumer) - This module will introduce students to computer graphics and animation for the Internet. Topics will include basic photography techniques to produce images for computer graphics and animation for online content. Students will learn to produce digital material such as animated web banners and graphics for social networks or websites.

Certificate in Emerging Technologies for the Future Workplace

Certificate in Emerging Technologies for the Future Workplace

Module: Essential Digital Skills for the Future Workplace - This module provides an overview of collaborative tools which are essential for successful online business operations. It covers digital marketing, data analytics and online collaboration. This module is offered in collaboration with ICDL Asia.

Module: The Rise of Fintech and its Ecosystem - This module introduces students to Financial Technology (FinTech) and provides them with insights to the FinTech revolution, disruption and innovation. Topics covered in this module include digital payments, cryptocurrencies, blockchain technology and API economy.

Module: Smart City Technologies - This module provides a behind-the-scenes look at some smart city projects implemented in Singapore. Students will learn the different cutting-edge technologies used in these projects such as Smart City in a Box and Smart Lamp Post. The module content will include potential future projects such as the High Speed Rail and Flying Taxis. Understanding of scientific and engineering concepts will be supplemented by case studies, simulations, hands-on sessions, and on-site video footages.

ENTRY REQUIREMENTS FOR APPLICATIONS 

ENTRY REQUIREMENTS FOR APPLICATIONS

The following GCE 'O' Level grades and with at least 1 year of relevant work experience:

  • English Language (Grade 1-6)
  • Mathematics (Grade 1-6)
  • One other subject(Grade 1-6)
  • OR NITEC with GPA >= 3.5
  • OR NITEC with GPA >= 3.0 and with at least 1 year of relevant work experienceOR Higher NITEC with GPA >= 2.0
  • OR Higher NITEC with GPA >= 1.5 and with at least 1 year of relevant work experienceOR NITEC in Technology or Services with GPA >= 3.5 and with at least 1 year of relevant working experience
  • OR Higher NITEC in Technology or Services with GPA >=2.0 and with at least 1 year of relevant working experience
  • OR relevant Advanced WSQ Certificate (or higher) and Level 6 WSQ Workplace Literacy SOA and Workplace Numeracy SOA and with at least 1 year of relevant working experience
  • OR applicants with at least 2 years of relevant working experience may apply for the course

*Recognition of Prior Learning (RPL)-- Applicants who do not meet the entry requirements may be considered for admission to the course based on supporting evidence of competency readiness. Suitable applicants who are shortlisted may have to go through an interview and/or entrance test. The Polytechnic reserves the right to shortlist and admit applicants.

​ ​

Contact Us

School of Interdisciplinary Studies

 
 
 
 

Blk 58 Level 6, Ngee Ann Polytechnic 535 Clementi Road Singapore 599 489

(+65) 6460 8318

sch-is@np.edu.sg

Elective Ranking & Balloting

is_enrolment@np.edu.sg

Diploma Plus

cpy@np.edu.sg (Mathematics)

is-ep@np.edu.sg (Foreign Languages)