Telemedicine 

Get an eDoctor​

Digital Healthcare at your Fingertips

C​onnect with Singapore-registered doctors instantly. With on-demand healthcare just a few clicks away, you can skip the queue in a clinic and see a doctor from home or campus anytime, anywhere.​

Benefits

​​
Telemedicine

Skip the queue​​

Heartbeat

24/7 access anytime, anywhere

Medicines

​Medication delivery to your doorstep

How it Works

Register

Register an account with any of the telemedicine providers below to enjoy a discounted consultation fee for NP staff and students. You will need to use your NP email address to qualify for the discount.


Login

Login to the portal to start the online consultation with a doctor.

Register an account 

e-MC and Medication

Prescription of Medication

A prescription will be sent to you. You can then pick up your medication from the pharmacy. Alternatively, you can opt to have it delivered to you.


e-MC​

The consultation may involve the issuance of an e-MC. NP will recognise e-MC with immediate effect. If an e-MC is issued, NP students are to attach the e-MC when submitting for absence from lessons/test etc. in the NPal Student Self-Service. NP staff are to attach the e-MC when applying for medical leave on NPal or mStaff mobile app.​

Find your e-Doctor​

Choose from any of the following telemedicine providers below.

Look out for more providers coming on board.

NEW!

MaNaDr

Consultation Fee: FOC# (U.P. $20-$25)

#2 complimentary video consultations per month when you sign up for the membership package ($12 per year)

​​Medication delivery: FOC
(Mon to Fri, 9am to 5pm)

Google Play Store App Store


Register for membership package >
$12 per year (first-year fee waived)
(Use your NP email account to register)​

More about MaNaDr* >
​See FAQs >


Watch Video​ >

NEW!

WhiteCoat

Office Hours
Consultation Fees: $15 ​(U.P. $25)
Mon to Fri: 8am to 7.59pm
Sat: 9am to 1pm

After Hours
Consultation Fees: $30 (U.P. $50)
Mon to Fri: 8pm to 10pm
Sun: 6pm to 10pm

Medication delivery: $5

Google Play Store App Store

(Use your NP email account to register)

A Unique Corporate Identifier code will be emailed to your NP email account.

Simply enter the code at the 'Confirm Payment/Details' page of the app once you have completed your consult to enjoy the discounted rate. 

​More about WhiteCoat* >
See FAQs >


Watch Video >

DoctorAnywhere

Consultation Fee: $13 (U.P. $20)

Medication Fee: FOC

Google Play Store App Store

Use your NP email account to register and enjoy the discounted rate)

More about Doctor Anywhere* >
See FAQs >
​​



Watch Video >


iDoc Clinic

Consultation Fee: $10 (U.P. $15)

Medication delivery to home: $3
​(FOC medication delivery to campus; self-collection available at any iDOC Clinic or at selected Unity Store)

Register account here^​


(Use your NP email accou​nt to register and enjoy the discounted rate)

More about iDoc Clinic >
See FAQs >



Watch Video >


Note: No personal data has been shared by NP to the telemedicine providers. The services provided by these providers are not subjected to endorsement by NP. Users shall exercise personal discretion when using the services.

^Registration of account is required before NP staff and students can enjoy the discounted rate for the consultation fee.
*Ministry of Health Singapore (MOH) sandbox provider. Click here for more information on MOH's LEAP and the telemedicine regulatory sandbox. 


More Info

Source: https://idoc.sg/frequently-asked-questions

Suitable Conditions to see a Telemedicine Doctor include:

  • Cough and cold
  • Uncomplicated diarrhea/food poisoning
  • Common rashes/eczema
  • Constipation
  • Acid reflux and indigestion
  • Uncomplicated urinary tract infection
  • Follow up elective consult
  • Request for repeat prescription such as contraceptives and chronic/repeat medications

The list is non-exhaustive.


Telemedicine should NOT be used for:

  • Extending MCs
  • ​Certifying fitness (physical examination is required)
  • Work Injury Compensation
  • Eye pain and foreign bodies in the eye
  • Ingestion of foreign bodies or foreign body in nose
  • Repeated acute visits
  • Emergencies
    1. Sudden vision loss
    2. Severe/Persistent abdominal pain
    3. Profuse bleeding
    4. Acute stroke
    5. Sudden chest pain or shortness of breath