Virtual Staff at Your Service
How can I help you?
Day or Night.
With the various AI-enabled chatbots available in Ngee Ann, applying for Early Admissions or finding answers to questions you may have as a potential or current NP student has never been easier!
One of a Kind Service.
Lost in Ngee Ann? Trying to locate a building, a person or a book? Our friendly service bots are always ready to assist anyone who visits the campus.
Augmented by a virtual workforce, NP staff can focus on higher value work, instead of dealing with repetitive, tedious tasks and processes.
Present your queries on courses and admissions for all 5 polys to AskPoly, (a joint-poly chatbot), to get them answered in a jiffy! Say goodbye to irksome searches or long calls!
Get instant help to tackle IT problems with AskIT, a conversational bot functioning as an IT service portal for staff and students alike. AskIT has helped shave off 232 hrs (30 days) of work yearly from fellow human colleagues.
Whether it’s booking a facility, putting up banners or reporting a fault, AskEM offers useful assistance in all areas of facilities management.
Meet EVA - our Early Admissions Exercise (EAE) Virtual Assistant. EVA interacts with and guides potential EAE applicants through the application process to NP which include submitting write-ups, taking competency-based tests / profiling tests via this AI-enabled platform.
Discover the Ins and Outs of campus life, student services, library facilities, services & newest offerings, financial assistance and payment with AskNP, our friendly corporate chatbot. On average, AskNP fields 70,000 questions yearly, which translates to about 530 man-days a year!
Telepresence Service Bots
ROSY, a telepresence concierge, is always ready to help provide general information on Ngee Ann to visitors who pop into our Student Services and Visitors Centre at Blk 1!
A telebot, LISA was first conceived for healthcare purposes. She can be used by caregivers in managing their clients’ daily activities and social interactions.
Robotic Process Automation
HenRy, our robotic process automation (RPA) assistant, offers efficient assistance in automating manual work in contract management and has saved NP 17 man-hours monthly.
BArry, our robotic process automation (RPA) assistant, offers assistance in e-invoicing for the School of Business and Accountancy.
Coco, our robotic process automation (RPA) assistant, provides assistance in expediting processes for Computer Centre.