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Enrolment Package

Enrolment packages will be sent in mid February to all JAE and PFP students who receive an offer from Ngee Ann Polytechnic. EAE students would receive the package by end January. If you do not receive your package, please contact Enrolment Helpdesk at 6463 1233.
The enrolment package contains the following:

1) A Step-By-Step Quick Guide to Enrolment
2) Brown Reply Envelope (for Financial Forms)
The authorized person shall follow the instructions in the Quick Guide and enrol online on your behalf by the course registration deadline. He/she can make fee payment at selected OCBC branches, via the AXS station or e-payment in My Enrolment.
Please email us with valid reasons to enrol@np.edu.sg for permission to enrol late.
Email to enrol@np.edu.sg with your Name, NRIC, contact number, and new home address. We will advise you to come down to Student Services & Visitors Centre (SSVC), Block 1, The Atrium to collect your enrolment package. If you are unable to come down, you may authorise someone to collect the enrolment package on your behalf. During your course registration, please remember to update your address.

Getting Started in mStudent

For iOS devices, download the App from Apple App Store. For Android devices, download the App from Google Play Store.
The App allows you to retrieve your Acceptance of offer letter which contains your login details to help you complete your course enrolment. It also provides you an avenue to complete your course registration and find useful information.
Tap on ‘Get Started’ in the App and follow the instructions. You’ll need to have a registered Singapore mobile number with us to receive an SMS.
Email your Name, NRIC and the local mobile number to enrol@np.edu.sg and we will register your mobile number after verification.
Email your Name, NRIC and the new mobile number to enrol@np.edu.sg and we will register your new mobile number after verification.
For the purpose of retrieving your login details via the App, only local mobile numbers are acceptable.
Use a paper and pen to take down your login details as they are needed for future login.

Enrolment Procedures

If you receive our offer of admission and wish to accept the offer, download the mStudent App by scanning the QR codes given in the enrolment package by the deadline. Thereafter, follow the instructions in the App and enrol online. For more details, you can download a copy of the Enrolment Guide or visit eEnrol Portal.
You can enrol by the course registration deadline. Allow plenty of time to seek advice or assistance if required. Check your ‘Acceptance of offer’ letter found in the mStudent App for the deadlines.

You must complete your online enrolment procedures by the deadline.
You can enrol from any location with a computer or mobile device and an Internet connection.
Details of your User ID (i.e. NP Email Address) and Password can be found in the ‘Acceptance of offer’ letter. For your own convenience, you are encouraged to download a copy of the letter from the mStudent App.

If you encountered password problems, contact Enrolment Helpdesk at 6463 1233.

You may prepare the following:

  1. Download mStudent App to retrieve login detail. Click here for more details.
  2. Pay course fees at selected OCBC branches, via PayNow, AXS or e-payment. Click here for more details.
  3. For specific courses, undergo a medical examination or colour vision test. Follow the instructions in the relevant medical form and visit our recommended list of clinics or the clinic of your choice.

    You can also visit NP Convention Centre Level 1 to complete a FREE Colour Vision Test. No medical form is required.
  4. Have ready the following information before login to enrol online for your course registration.
  • Father’s and Mother’s Particulars
    • Name
    • NRIC /Passport No
    • Occupation
    • Email Address
    • Residential / Mobile Numbers
  • Guardian / Next of Kin’s Particulars
    • Name
    • NRIC / Passport No
    • Email Address
    • Residential / Mobile Numbers
    • Address in Singapore
  • Total Household Monthly Income in S$ (to the nearest hundred)
  • Contact Details of Person for Fee Matters
  • Details of SEN and health condition
Step 1 – Login
Sign in to mStudent App. At the Enrolment Checklist, click ‘Accept Course Offer‘ and enter your NP Email Address and Password as stated in the ‘Acceptance of offer’ letter. Alternatively, you can login to My Enrolment via eEnrol Portal to begin your enrolment. Click ‘Proceed with your Course Registration’ to start your course registration.

Step 2 – Complete all items in the Course Registration Checklist
For those who enrol online for the 1st time, the easiest way to ensure that you have completed the course registration is to use the online checklist as a guide. There are at most 8 sections that need to be completed, depending on the course you accept.
Work your way through each of these sections that requires you to add or update information about yourself by clicking on the links on the right of the page.

Step 3 – Log out
Once you have completed the course registration, do not forget to click ‘Sign Out’ and close your web browser at the end of your session. You can return to complete any of the sections if you have not done so in your previous session by accessing the online course registration checklist.
You should complete and submit the relevant enrolment forms. Click here for more details.

Some of these forms may require to be submitted using the reply envelope(s) enclosed in your enrolment package while other forms may require to be uploaded via My Enrolment. You can use the checklist on the envelope to guide you on the submission of forms and supporting documents.

You should also complete and submit financial forms – Interbank GIRO form and Credit Authorisation form. Click here for more details.
You can login to My Enrolment to check your enrolment status to find out if you have successfully enrolled into the course.

For male SC & PR students who have been called up for national service, you can print a copy of a status letter and submit to the relevant authorities as proof of admission to Ngee Ann Polytechnic.

For international students, you can apply for your student’s pass after completing your course registration.

One of these scenarios may be applicable to you:

  • 1) You have only “Saved as Draft” in your course registration and did not submit the registration yet. Please check that all the sections in the checklist are displaying the status “Completed”.
  • 2) Your payment (e.g. ePayment) may not have been cleared yet. Please allow 5 working days to clear your e-payment and check your Enrolment status again then.
  • 3) Your payment may have been unsuccessful (e.g. bounced cheque). Our Finance Office will be contacting you shortly.
  • 4) Your payment may have been late. If you view that your payment status is showing “late payment”, you need to email to enrol@np.edu.sg to appeal to be enrolled into the course
You can download a copy of the Enrolment Guide or visit eEnrol Portal.

Late Enrolment

Your course registration deadline indicates the last day that you can begin enrolling in your course online. This is indicated in the ‘Acceptance of offer’ letter. You may enrol at any time by the stipulated date. The offer of admission will lapse if you do not enrol by the deadline.
Email with valid reasons to enrol@np.edu.sg for permission to enrol late.
You can authorize anyone (e.g. family members, friends) to enrol on your behalf by the deadline. However, if there is no one that you can authorize, you have to email with valid reasons to enrol@np.edu.sg for permission to enrol late.

Course Registration

There are at most 8 sections that need to be completed, depending on the course you accept.
Refer to the respective sections for more details on what to complete.

It is important to check and confirm the course you are accepting. Select the course and click ‘Accept’.

NS-liable persons who cannot commence poly studies can indicate intention of reserving a place in the course and postpone your course registration by clicking ‘Defer’. Subsequently, download, complete and upload via My Enrolment or email to admissions@np.edu.sg the Request Form for Deferment of Commencement of Studies with documentary proof from MINDEF by end May this year to request for the reservation of your place.

Verify your Personal Particulars. If there are any discrepancies,

  • a. Click Update Particulars and print a copy of the Update of Personal Particulars form,
  • b. Complete the form,
  • c. Upload the completed form with certified TRUE COPY of document(s) (e.g. NRIC, Passport) as proof of amendment via My Enrolment
No.

Check your addresses and enter your contact & other information.
Your address details must be correct. You may, during your course of study, update your address details at any time.

Home Address – if you are a temporary resident in Singapore, your home address must be an overseas address.

Mailing Address

  • if you are a permanent resident or Singapore citizen, you need not enter a mailing address unless your mailing address is not your home address.
  • once you’ve entered a mailing address, you must keep it up to date.
  • if you are a temporary resident in Singapore, you must provide a mailing address and it must be an Singapore or Malaysia address.

Telephone Contacts – Please ensure that your telephone contact details are up to date.

You may either fill in a friend / relative’s mailing address in Singapore (if you have one) first or leave it blank for the time being. Once you have found a residence in Singapore, please update your address at Student Services & Visitors Centre (SSVC), Block 1, The Atrium via the Self-Service terminals. It is important to provide us with your mailing address so that all important correspondence from NP can reach you.

Enter the following details:

  • National Service Status
  • Religion
  • Nationality
  • Household details
  • Secondary / Pre-University Education details
  • Details of Criminal Offences, if any
You may indicate "Yet to Serve".
Please specify the housing type for the residence in your home country (eg. China).
No. Please convert the income amount to the nearest Singapore dollar.

Enter Parents’, Guardian’s Particulars, emergency contact information and contact person for fee matters.

Emergency Contact – This could be a parent, guardian, relative or close friend.

Guardian’s Particulars

  • For Singaporeans and PRs, your guardian must be one of your parents. If you are unable to appoint one of them for some reason, please continue as requested and email to enrol@np.edu.sg for advice.
  • For non-Singaporeans, your guardian must be someone at least 21 years old residing in Singapore. If you have not found your Guardian, please indicate ‘-‘ in the Name field and approach Student Services & Visitors Centre (SSVC), Block 1, The Atrium to update your guardian information by term commencement. You are required to upload a copy of your Guardian’s IC / Passport via My Enrolment, if you have chosen a Friend / Relative / Others as your Guardian.
Yes, you may just include the parent who has custody of you and select 'Single Parent/Divorced/Separated/Widowed'.
There is no need to indicate the particulars of a deceased parent but you need to select ‘Deceased’.
Please specify as “Others”
Yes, as long as he/she is staying in Singapore and is at least 21 years old. You must also upload a copy of his/her NRIC or passport in My Enrolment.
It is important for the Polytechnic to have the correspondence information with your guardian who stays in Singapore. For the purpose of completing your course registration, you may indicate ‘No‘ to the question, ‘Have you appointed a Guardian?” and leave the rest of the fields blank for the time being.

However, please find a guardian immediately and approach Student Services & Visitors Centre (SSVC), Block 1, The Atrium to update your guardian information by term commencement at the latest.
This is the person whom we can contact at short notice on any matters pertaining to yourself and your studies in the Polytechnic. For instance, if there is any emergency, we would need to contact your “Emergency Contact Person” to render you assistance. This person can be your parent / guardian too.
Declare your special educational needs (SEN) and personal health status and request for access arrangements, if necessary. No medical examination at the clinic is required.
For Early Childhood Development & Education, Nursing and Tamil Studies with Early Education, you may visit a private clinic or your family doctor and submit it to Ngee Ann Polytechnic (NP) via the WHITE Reply Envelope enclosed in the Enrolment Package.

If you are enrolling for courses other than Early Childhood Development & Education, Nursing or Tamil Studies with Early Education, no medical examination is required. However, you need to declare your health status online to the best of your knowledge.
You have to highlight your condition by emailing to enrol@np.edu.sg and your case will be assessed. If you are found not suitable for the course, the Polytechnic will assist to transfer you to another course at its discretion.
You should go ahead to enrol for the course posted and separately inform Academic Affairs & Planning Office in writing of your colour vision deficiency condition.
Yes, ALL foreign students (except Dependent Pass holders) regardless of course of study are required by the Immigration & Checkpoints Authority (ICA) to undergo a medical check-up for the purpose of Student's Pass application. You can download the medical form from ICA. Upon completion of your medical examination, you must submit this form to ICA together with other relevant documents for Student's Pass application. Please do not submit this form to the Polytechnic.
You do not need to do the medical examination twice. In this case, you can submit the polytechnic's Pre-Admission Medical Examination Form later -- after you have received the ICA's medical form to have your medical check-up. Your doctor will need to complete both forms for you.

You should follow the instructions stated in the form to submit the Pre-Admission Medical Examination Form by the stipulated date.
(Applicable to students enrolling in Early Childhood Development & Education, Nursing and Tamil Studies with Early Education courses)
Read information on medical examination.
(For selected courses only)
Read information on colour vision requirements and test.

Students enrolling in Early Childhood Development & Education and Tamil Studies with Early Education courses are required to acknowledge the language requirement to be granted teacher certification status by MSF/MOE upon successful completion of the course.

Students enrolling in Nursing course are required to acknowledge the healthcare requirement stipulated by MOH upon successful completion of the course.

Read information on application for Student EZ-Link card.
Determine your eligibility by declaring your previous pre-university details, if any.
For PRs and International Students, indicate your intention to opt for or opt out of the tuition grant offered by the Singapore Government as subsidy of tuition fees for your studies from the year of admission at NP.
The Tuition Grant scheme was introduced by the Singapore Government to subsidise the cost of tertiary education in Singapore.

This section is required to determine your eligibility for Tuition Grant and the number of semesters you are eligible for tuition grant subsidy.

For Permanent Residents and foreigners, this is also to ascertain your intention to opt for / opt out of the Tuition Grant as subsidy of tuition fees for your studies.
Student & Alumni Services Office will contact you to attend a compulsory session to be briefed on the implications of opting out of Tuition Grant.
If you wish to make any changes to the Tuition Grant Eligibility section, contact the Enrolment Helpdesk at 6463 1233 or email us to enrol@np.edu.sg in the first instance.

Amendments to Enrolment

If you wish to make any changes to your enrolment, contact the Enrolment Helpdesk at 6463 1233 or email us to enrol@np.edu.sg in the first instance.

National Service

You need to login to My Enrolment or visit eEnrol Portal, indicate your intention of reserving a place in the course and postpone your course registration by clicking ‘Defer Offer’. Subsequently, download, complete and upload via My Enrolment the Request Form for Deferment of Commencement of Studies with documentary proof from MINDEF by end May this year to request for the reservation of your place.

A place will be reserved for you if this is your first time enrolling into a polytechnic. If your request is approved, you will receive a letter confirming the reservation of your place from us by August.

For ex-poly students, no reservation of a place will be granted. You have to reapply for admission next year after your ORD.

Appeals

Yes, you are advised to accept the offer and to enrol first. If the course appealed for is another course at Ngee Ann, arrangements will be made to transfer you to the course appealed for should you be successful in your appeal. If the course appealed for is offered by another institution, you can seek a refund from the Polytechnic subsequently once your appeal is successful. A full refund (less $50 administration charge) will be granted if you notify us before the start of term.

Student Card

The Student Card will be mailed to you before the term commences, only if you have uploaded the photo in My Enrolment.

Finance Matters

The bigger amount stated in the Fee Voucher includes both the tuition fee & miscellaneous fee. If you are NOT using any financial assistance scheme to pay your tuition fee, you should pay only the smaller amount.

If you are paying your tuition fee through CPF, MENDAKI or Tuition Fee Loan, you should pay the smaller amount stated in the Fee Voucher which is for the miscellaneous fees only.
You may pay your fees via the following:

a) cash or cheque only at selected OCBC bank branches; or

b) AXS (physical station, mobile app or internet); or

c) e-payment (eNETS Credit or eNETS Debit); or

d) PayNow via UEN
Yes, you may apply for more than one scheme. However PFP students can only apply for PSEA.
For the Application for InterBank GIRO Form, there is no restriction whose bank account must it be as long as the bank account holder agrees to the deduction of semester fees subsequently from his/her account.

For the GIRO Direct Credit Application, it must be the student's bank account or a joint account with the student's name in it.

Please keep the bank accounts open during the course of your study at the Polytechnic.
Yes, you still need to submit the Application for Interbank GIRO form because the financial assistance schemes only pay for tuition fee. Other fees and the balance of tuition fee (if any) will be deducted from the bank account via GIRO from second semester onwards.
Yes, please pay the fees for the first semester and claim reimbursement from your employer, unless you are notified otherwise by the Polytechnic. Your employer has to inform the polytechnic regarding the sponsorship & the Polytechnic will bill your employer for the subsequent semesters' fees.