
Introduction The School of Business and Accountancy, Ngee Ann Polytechnic is an identity recognizable by industry players as an invaluable link to the expanse of professional capabilities residing in the School to be tapped for many a synergistic partnership. The outcome is value for the Industry and an enriched experience for both staff and students of the school.
We offer a variety of platforms for the exercise and exchange of expertise and experience. We promote the professional expertise of staff and provide, inter alia, consultancy and training services to meet the ever-changing needs of the industry and workforce.

Our Services Consultancy Services allow a transfer of business ideas and methodologies from the School to the Industry. We also provide consultancy services which are designed to support the business needs of the enterprises in various areas such as:
• Accounting Systems and Software Evaluation • Educational and Curriculum Development • Business Feasibility Studies • Financial Planning and Management • Market Research and Focus Group Studies • Strategic Business Planning for SMEs • Customer Service Management • Corporate Governance Projects • E-Business Solutions • Retail Systems • Tourism and Resort Management • Doing Business in China

Industry Collaboration Programmes forge the symbiosis between School and Industry to enrich learning through Networking Events, Joint Industry Seminars and Talks, Joint Industry Projects, Industry Dialogues and Industry Mentorship Schemes.
Strategic Collaborations via identified industry groups are pursued. The aim is to tap total group benefits through the application of the entire BA machinery and expertise in an integrated and professional approach. Our industry partners include: • Accountant General’s Department (AGD) • Association of Small & Medium Enterprises (ASME) • Franchising and Licensing Association (Singapore) (FLA) • Major International and local CPA firms • Ministry of Defence (MINDEF) • Ministry of Finance (MOF) • Ministry of Manpower (MOM) • Republic of Singapore Navy (RSN) • Singapore Human Resource Institute (SHRI) • Singapore Institute of Directors (SID)
• Singapore Police Force (SPF) • Standards, Productivityand Innovation Board (SPRING) • Singapore National Shippers' Council (SNSC) • United Overseas Land (UOL) • Meritus-Marina Hotels (MM) groups Enquiries CET Academy Tel: 6460 6353 Fax: 6462 0075 http://www.np.edu.sg/cet Email: enquiryCET@np.edu.sg


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Corporate Training Courses are customised and developed together with the client organisations specifically for the training and development of their staff. These courses may be found in the areas such as:
• Accounting and Financial Management • Creativity and Leadership • Entrepreneurship and Franchising •Fundamentals of Geometric Dimensioning and Tolerancing • Hospitality Management • Interpersonal Skills for Effective Supervision • Logistics Management • Managing E-commerce • Negotiation and Conflict Management • Quality Customer Service • QC/WITS Tools and Techniques • Service Management • Supply Chain Management • Understanding Financial Statements • WITS Coaching and Judging • Productivity and Performance Measurements

Academic Qualification Courses are developed to enable working adults acquire the knowledge and skills leading to a formal qualification under the administration of Ngee Ann Polytechnic’s Centre for Professional Development. Currently, the School offers the following courses:
• Diploma in Administration and Management • Diploma in Retail Management (WSQ) • Diploma in Technology (Logistics) • Professional Diploma in Logistics Management • Advanced Certificate in Retail Supervision (WSQ) • Advanced Diploma in International Business 
Lifelong Learning Madam Molly Lau had mixed feelings when her employer Cheers sent her back to school as it had been some 40 years since she was last a student.
Although initially apprehensive, she rose to the challenge of getting her diploma in Retail Management at Ngee Ann Polytechnic's (NP) CET Academy.
"I was very fortunate to have the company sponsor my diploma course and I didn't want to let this opportunity go to waste."
For a year she juggled work and studies. Offered by NP's School of Business & Accountancy, the diploma equips store managers like Madam Lau with the skills to become retail specialists.
Mr Chan Kwan Yew, Director of NP's CET Academy says that "Leveraging on our forte in various fields, NP can readily customise our suite of programmes to suit clients' needs in raising skill levels or retraining staff. This helps companies to improve productivity and stay ahead of competition.
Cheers has engaged NP to conduct 2 more WSQ programmes - the Advanced Certificate in Retail Supervision course for its supervisors and the Certificate in Retail Operations.
To meet the demand and enhance the learning experience, NP will set up a retail training studio furnished with cash registers, display shelves and product from Cheers, to simulate a real working environment.
For more information, please contact: Mrs Koay-Lim Yock Lon, Carol Technical Support Officer School of Business and Accountancy DID: (65) 6460 8501 Fax: (65) 6462 1669 Email: kyl@np.edu.sg

"The WSQ Advanced Certificate in Retail Supervision has helped us to learn in many ways. We not only gain in knowledge but skills in making us perform better at work. The learning experience at Ngee Ann Polytechnic was great!"
-Flora Toh, Joey, Nancy Teo from Cheers Holdings (2004) Pte Ltd

"We are happy to gain much knowledge from attending the WSQ Advanced Certificate in Retail Supervision at Ngee Ann Polytechnic. It has given us many opportunities to upgrade ourselves, and plan for our careers. We have already signed up for the WSQ Diploma in Retail Management and will be starting class on 8 June 2011."
-Suryaty Binte Scotch and Ramlah Binte Mohd Padar
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